Scan2Care: Terms & Conditions
Scan2Care SECURITY POLICY TERMS OF USE AND CONDITIONS
IMPORTANT NOTICE: BY VISITING Scan2Care WEBSITE AND utilizing the APPLICATION AND SOFTWARE you AGREE TO BE BOUND BY THE FOLLOWING TERMS:
A. Scan2Care TERMS OF USE & SECURITY AGREEMENT
B. Scan2Care NOTICES & PRIVACY POLICY
By accessing or otherwise using this site and its application, you agree to be bound contractually by these Terms of Use.
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Parties. The parties to these Terms of Use and Security Policy are you, and the owner of https://Scan2Care.com website business, Scan2Care applications, using the trade name Scan2Care. All references to “we”, “us”, “our”, this “website” or “this site” shall be construed to mean this website and application business.
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Use And Restrictions. Subject to these Terms of Use and our Privacy Policy, you may use the public areas of this site, but only for your own internal purposes. You agree not to access (or attempt to access) this site by any means other than through the interface we provide unless you have been specifically allowed to do so in a separate agreement. You agree not to access (or attempt to access) this site through any automated means (including use of scripts or web crawlers), and you agree to comply with the instructions set out in any robots.txt file present on this site. You are not authorized to (i) resell, sublicense, transfer, assign, or distribute the site, its services or content; (ii) modify or make derivative works based on the site, its services or content; or (iii) “frame” or “mirror” the site, its services or content on any other server or Internet-enabled device. All rights not expressly granted in this Agreement are reserved by us and our licensors.
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Modification. We reserve the right to modify these Terms of Use and Conditions at any time, and without prior notice, by posting an amended Terms of Use that is always accessible through the Terms of Use link on this site’s home page. You should scroll to the bottom of this page periodically to review material modifications and their effective dates. YOUR CONTINUED USE OF THIS SITE FOLLOWING OUR POSTING OF A MODIFICATION NOTICE OR NEW TERMS OF USE ON THIS SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE MODIFICATION OR NEW TERMS OF USE.
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Access Control Policy. The purpose of this policy is to ensure that access to sensitive data is granted only to authorized personnel. Access will be granted based on the principle of least privilege, which means that employees will only be granted access to the data they need to perform their job duties. All employees will be required to use strong passwords and keep them confidential. Any access requests will be logged and reviewed periodically.
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Software/Hardware Acquisition Policy. The purpose of this policy is to ensure that all software and hardware acquisitions are properly vetted and approved. All software and hardware must be acquired from reputable vendors and must be licensed properly.
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Password Management Policy. The purpose of this policy is to ensure that passwords are strong and kept confidential. All users will be required to create strong passwords that are at least eight characters long and contain a combination of uppercase and lowercase letters, numbers, and special characters. Passwords will be kept confidential and should not be shared with anyone. In case of a suspected password compromise, employees will be required to report it immediately.
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Separation/Segregation of Duties Policy. The purpose of this policy is to ensure that no single employee has complete control over any sensitive data or systems. All job duties will be separated and segregated in such a way that no single employee has complete control over any sensitive data or systems. Any changes to job duties will be reviewed and approved by the designated employee.
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Monitoring. We reserve the right, but not the obligation, to monitor your access and use of this site without notification to you. We may record or log your use in a manner as set out in our Privacy Policy that is accessible though the Privacy Policy link on this site’s home page.
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ACCESS TO SITE SERVICES. Only one individual may access the Service at a time using the username, password or account profile provided by Scan2Care, unless we agree otherwise. You agree not to use the Services for any unlawful purpose. We reserve the right to terminate or restrict your access to the Service if, in our opinion, your use of the Service may violate specific shipping carrier regulations, terms and/or agreements, any laws, regulations or rulings, infringe upon another person's rights or violate the terms of the Scan2Care Terms and Conditions. Also, we may refuse to grant you a username that impersonates someone else, is protected by trademark or other proprietary right law or is vulgar or otherwise offensive. If there is evidence of fraud in relation to your account usage, Scan2Care reserves the right to void the label and/or have the package returned to sender. In such cases, Scan2Care has the right to send information concerning the fraud to concerned parties including but not limited to local authorities.
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Remote Access Policy. The purpose of this policy is to ensure that remote access to the agency's systems is secure and protected. All remote access will be granted only to authorized personnel and will be monitored and reviewed periodically. Remote access will be granted using a secure connection, such as a VPN, and employees will be required to use strong passwords and keep them confidential.
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Data Handling Policy. The purpose of this policy is to ensure that all sensitive data is handled and stored in a secure manner. All data will be classified based on its level of sensitivity, and appropriate security measures will be implemented based on the data classification. All data transmissions will be encrypted using industry-standard encryption protocols, such as SSL or TLS. All sensitive data will be stored in an encrypted format, and the encryption keys will be stored separately from the data. Access to sensitive data will be granted only to authorized personnel based on the principle of least privilege. Any data that is no longer needed will be securely deleted or destroyed. All data-handling activities will be logged and reviewed periodically to ensure compliance with the agency's data-handling policy.
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Encryption Policy Standards. The purpose of this policy is to ensure that all sensitive data is protected with encryption when it is in transit or at rest. All data transmissions will be encrypted using industry-standard encryption protocols. All sensitive data will be stored in an encrypted format, and the encryption keys will be stored separately from the data.
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Security Incident Response/Reporting/Handling Policy. The purpose of this policy is to ensure that any security incidents are properly identified, reported, and handled in a timely and effective manner. All employees will be required to report any security incidents or suspected security incidents immediately to the designated employee. The designated employee will investigate the incident and determine the appropriate response, which may include notifying affected parties and implementing remedial measures. All security incidents will be logged, and a report will be generated for each incident, documenting the date of the incident, the nature of the incident, and the response taken.
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INTERRUPTION OF SERVICE. Scan2Careshall not be held liable for any interruption of the Scan2Careservices caused by actions beyond Scan2Care's control.
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Disaster Recovery and Business Continuity. Scan2Care understands the importance of having a comprehensive disaster recovery and business continuity plan in place to ensure the continued operation of our business and the protection of our clients' and their customers' data in the event of a disaster or disruption. To that end, we have implemented the following measures:
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Backup and recovery: We regularly back up all critical data and systems to ensure that data can be restored in the event of a disaster or disruption.
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Alternative site: We have identified an alternative site where we can relocate our operations in the event that our primary site becomes unavailable.
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Redundant systems: We have implemented redundant systems to ensure that critical operations can continue in the event of a system failure or disruption.
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Testing: We regularly test our disaster recovery and business continuity plan to ensure that it is effective and up-to-date.
By implementing these measures, we are committed to ensuring the continued operation of our business and the protection of our clients' and their customers' data in the event of a disaster or disruption.
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Ownership AND INTELLECTUAL PROPERTY. The material provided on this site and in the application is protected by law, including, but not limited to, Canada and United States copyright law and international treaties. The copyrights and other intellectual property in the content of this site is owned by us and/or others. Except for the limited rights granted herein, all other rights are reserved.
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Liability Disclaimer. The information provided on this website is provided for business and commercial transactions purposes only. THESE DISCLAIMERS CONSTITUTE AN ESSENTIAL PART OF THIS AGREEMENT. NO PURCHASE OR USE OF THE ITEMS OFFERED BY THIS SITE IS AUTHORIZED HEREUNDER EXCEPT UNDER THESE DISCLAIMERS. IF IMPLIED WARRANTIES MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW, THEN ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE PERIOD REQUIRED BY APPLICABLE LAW. SOME PROVINCES AND OR STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
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Limitation of Liability. IN NO EVENT SHALL THIS SITE AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SITE, ITS PRODUCTS, SERVICES, AND/OR CONTENT, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE, EVEN IF THIS SITE OR OUR LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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Rate information. Rate information for the Services published on this website and application is subject to change without notice. Scan2Care has no control over such rate information, and you agree to bear all risks resulting from your reliance on any such information. Scan2Care may make improvements and/or changes to this website and/or information contained therein at any time without notice. Any references to non-Scan2Care products or services on this website are for informational purposes only and do not constitute a recommendation or endorsement of such products or services by Scan2Care or any other third party. Rates on the website for shipping service we do not ship with could either be retail or list rates for each shipping service.
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Links to Third Party Websites. We do not review or control third party websites that link to or from this site, and we are not responsible for their content, and do not represent that their content is accurate or appropriate. Your use of any third-party site is on your own initiative and at your own risk and may be subject to the other sites’ terms of use and privacy policy.
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ENFORCEMENT OF TERMS OR CONDITIONS. Any failure by us to enforce or apply a term or condition of this Agreement does not constitute a waiver of that term or condition and does not otherwise prevent Scan2Care from relying on such term or condition.
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Controlling Law and Severability. The Certificate and applicable License will be governed by and construed in accordance with the laws of Canada, and the province of Ontario excluding its conflict of law principles. This License shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. If you are a consumer based in the United Kingdom, this License will be governed by the laws of the jurisdiction of your residence. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this License shall continue in full force and effect.
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Onward Transfer of Personal Information Outside Your Country of Residence. Any personal information which we may collect on this site may be stored and processed in our servers located in Canada or in any other country in which we, or our affiliates, subsidiaries, or agents maintain facilities. You consent to any such transfer of personal information outside your country of residence to any such location.
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Force Majeure. We shall not be liable for damages for any delay or failure of delivery arising out of causes beyond our reasonable control and without our fault or negligence, including, but not limited to, Acts of God, acts of civil or military authority, fires, riots, wars, embargoes, Internet disruptions, hacker attacks, or communications failures.
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Complete Agreement; Governing Language. The access to create a corporate profile on the Application is a limited non universal use of License and constitutes the entire agreement between you and Scan2Care relating to the Software Application and supersedes all prior or contemporaneous understandings regarding such subject matter. No amendment to or modification of this Agreement will be binding unless in writing and signed by Scan2Care. Any translation of this Agreement is done for local requirements and in the event of a dispute between the English and any non-English versions, the English version of this License shall govern, to the extent not prohibited by local law in your jurisdiction, including the Province of Quebec.
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Scan2Care Privacy Policy
We take your privacy very seriously and are committed to being transparent with how we use your information. This Website and Application and any of our services and sites directing you to this Privacy Policy are controlled by 1000044540 ONTARIO CORP. (“Scan2Care”). (collectively “we” or “us”).
Our Privacy Policy explains:
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What information we collect and why we collect it.
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How we use that information.
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The choices we offer, including how to access and update information.
If you have any questions about this Privacy Policy, please contact us at : support@Scan2Care.co
Scan2Care (“Company”, “we”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of https://Scan2Care.co, including any content, functionality and services offered on or through https://Scan2Care.co (the “Website and Application ”), whether as a guest or a registered user.
When accessing the Website and Application, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and Application and in email between you and the Website and Application.
Please read the Privacy Policy carefully before you start to use the Website and Application.
What information do we collect?
We collect information from you when you register on our site, interact with our AI tools and chatbot feature, subscribe to our services, respond to a survey, or fill out a form. When registering or interacting on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
Information We Collect Through Automatic Data Collection Technology. As you navigate Website and Application, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website and Application, and any communications between your computer and our Website and Application. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
We use Facebook Pixel tracking software on our Website and Application for retargeting purposes when advertising our products and services through Facebook.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
Your information helps us to better respond to your individual needs.
To improve our Website and Application
We continually strive to improve our Website and Application offerings based on the information and feedback we receive from you.
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We use the Personal Information we collect in relation to services so that we can:
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provide customers with timely and reliable services, including the storage and retrieval of your health records and prescriptions you have been issued;
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bill our customers for the products and services we provide them, the authentication of their identities and the production of detailed invoices that help them verify the charges billed to them;
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establish, maintain and develop relationships with our customers, including the management of their accounts with Scan2Care;
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develop, promote and manage our products and services, including the completion of market studies and the communication of new products and services, special offers, promotions and service tips;
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develop robust data to be used for the analytics tools offered by Scan2Care; and
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assist law enforcement agencies, collect debts owed to Scan2Care, protect Scan2Care’s business interests (including enforcing Scan2Care’s Terms and Conditions of Service) and generally meet requirements imposed by law.
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order or service, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website and Application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days .
RETENTION OF PERSONAL INFORMATION
We retain our customers’ Personal Information for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws. We do not store customer credit card information in any form. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.
Your Rights:
If you are asked to provide or have provided us with consent to process your Personal Data, you can deny or withdraw your consent at any time upon reasonable notice, subject to any legal or contractual requirements. However, if consent is denied or withdrawn, we may not be able to provide you with portions of the Service. In certain circumstances, you have the right:
• To access and receive a copy of the Personal Data we hold about you and related information (for example, why we process your Personal Data).
• To rectify any Personal Data held about you that is inaccurate or incomplete.
• To request the deletion of Personal Data held about you. To limit or stop the processing of your Personal Data.
• To data portability – that is, to request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it to another entity.
We aim to take reasonable steps to allow you to exercise these rights with respect to your Personal Data in accordance with applicable laws. Whenever made possible, you can access and update your Personal Data directly within the Service. If you would like to exercise the above rights, please contact us at support@Scan2Care.co. Please note that you may be asked to verify your identity before responding to such requests.
GDPR and FIPPA Compliance
As a digital agency, we are committed to protecting the personal data of our clients and Website and Application visitors. We are compliant with the General Data Protection Regulation (GDPR), which is a comprehensive data privacy regulation that governs the collection, use, and storage of personal data for individuals located in the European Union. Additionally, as a digital agency based in Ontario, we are subject to Ontario's Freedom of Information and Protection of Privacy Act (FIPPA). FIPPA sets out rules for the collection, use, and disclosure of personal information by public institutions in Ontario. We will comply with both GDPR and FIPPA in our handling of personal information.
Third Party Use of Cookies:
We may contract with third-party service providers to assist us in better understanding our site visitors. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Website and Application s and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Third Party Links:
Our Website and Application may offer links to other Website and Applications. Customers should be aware that operators of linked Website and Application s may also collect our customers’ Personal Information (including information generated using cookies) when they link to those Website and Application s. We are not responsible for how such third parties collect, use or disclose our customers’ Personal Information, so it is important for our customers to familiarize themselves with the privacy policies of such third parties before providing them with Personal Information.
Email Policies:
All e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Online Privacy Policy Only:
This online privacy policy applies only to information collected through our Website and Application and not to information collected offline.
Your Consent:
By using the Website and Application or by clicking to accept or agree to the Terms of Use and Security Policy when this option is made available to you, you accept and agree to be bound and abide by our online Privacy Policy as well.
WITHDRAWING CONSENT
Anyone may withdraw their consent to Scan2Care’s further use, retention or disclosure of their Personal Information at any time, subject to legal or contractual restrictions and reasonable notice. Consent may be withdrawn by contacting Scan2Care at support@Scan2Care.co We will inform the person who is withdrawing his or her consent of the implications of doing so.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time without notice. The Privacy Policy posted at any time or from time to time via this Website and Application shall be deemed to be the Privacy Policy then in effect.
Contacting us:
Any Questions about this Privacy Policy or concerns about our compliance with this Privacy Policy should be directed as follows:
Scan2Care, 720 Bathurst Street, Toronto, Ontario, M5S 2R4 General Enquiries: support@Scan2Care.co
TERMS OF USE This Website and Application grants you a limited, personal, non-exclusive, non-transferable license to use our resources provided (in exchange for an email address) for your own personal or internal business use. You have no right to modify, edit, copy, reproduce, create derivative works of, alter, enhance or in any way exploit any of this content in any manner. It also may not be sold or redistributed without the express written consent of the Company.
If you would like to share (or link to) our content, please be sure to give credit where credit is due. If you share our content, include our company name Scan2Care (or Instagram handle @ enter). If you share an excerpt, include our full company name and a link back to the original page or post.
Information security: We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold however not Website and Application is entirely secure. You should protect the account information in your possession as well.
Third-Party Sites: Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on this site. We also do not control the privacy policies and your privacy settings on third-party sites, including social networks.
Enforcement We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up.
OUR WEBSITE AND APPLICATION IS HOSTED IN ONTARIO, CANADA AND OPERATED UNDER THE FEDERAL RULES OF CANADA
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